BetMGM Casino Review

BetMGM has long been a well-known sportsbook in US states where sports betting is legal. The brand also has a foothold in the few US states that allow iGaming. With the platform’s US success in 2023, BetMGM made a bold move to bring its casino and sportsbook to the UK online gambling scene with its subsidiary LeoVegas Gaming PLC.

By using Chris Rock as the brand ambassador, to date, BetMGM has proven to be a popular place for online slot and table game players.

UK casino players will find familiar brands and slots also found on the British land-based casino gaming scene. Plus, if you are an action junkie looking for a chance at winning million-pound jackpots, you’ll find all the top progressive jackpot slot networks mentioned during our BetMGM Casino review.

Welcome Bonus

For new players, the BetMGM welcome bonus gives you free spins. The bonus spins are available on popular Big Bass Splash, which is part of Pragmatic Play’s popular Big Bass online video slot series.

• 100 Free Spins for a deposit of £10.00 (1x Wagering)

All winnings from the bonus come with 1x wagering only, and you have 7 days to play through your winnings. The only downside is your bonus balance won from free spins is not available for bets on live casino or table games.

However, thanks to the low wagering requirement, you should have no problems converting your bonus winnings, which can then be withdrawn, or you can bet live casino and table games.

Free Spins

Email/SMS: When you join BetMGM, tick the box to allow the casino to send you special bonuses and promotions. Every so often, a free spins offer will pop up in your email via SMS.

Golden Wheel: Another route to getting your hands on free spins is via the daily prizes given away on the Golden Wheel. As long as you are an active player with deposits, you will find a spin on the wheel is available under your ‘My Offers’ area. You could win cash, bonus money or bonus spins.

Slots

For hardcore video slot enthusiasts in the UK, BetMGM gives you access to online slot titles you will also find on UK land-based gambling machines. Inspired Gaming titles like Cops ‘n’ Robbers and Gold Cash Free Spins are well-known in British pubs and casinos, and you will find variants of these games available on BetMGM.

Adding to the list of popular slot games available, you will find Eye of Horus and Jackpot King King progressive slots created by British software provider Blueprint. Plus, UK brand Playtech also adds more entertainment with game titles such as Leprechaun’s Luck Cash Collect Megaways and its Age of the Gods progressive jackpot network.

We have to say, when it comes to progressive jackpots, BegMGM shines. On top of Jackpot King and Age of the Gods, we also get to play on video slots that feature on the Dream Drop, Mega Moolah, and WowPot pooled jackpot networks.

Live Casino

Live dealer gaming with BetMGM comes courtesy of highly-rated live dealer game studios such as OnAir Entertainment, Evolution Gaming, Pragmatic Play Live, and the famous UK software provider Playtech.

When searching through the live casino lobbies, we noticed live game shows, Sic Bo, and Roulette games start with minimum bets of 20p, while live poker games start at 50p. For Blackjack and Baccarat, the minimum bet is £1.00. For high rollers, some tables start with a £500 minimum bet and can reach up to £25,000 per round.

As for the diversity of the BetMGM live casino game portfolio, there are several variants of roulette, poker, baccarat, and blackjack, as you would expect. Some games take you directly to the casino floors of land-based casinos, while others, like Playtech’s Quantum Roulette Live and Quantum Blackjack Plus, give you the chance to win multipliers.

Mobile Offering

For iOS and Android players, you can visit the Google Play Store or Apple Store to download the BetMGM mobile casino app. For all other operating systems, the web browser version is accessible via Chrome, Edge, Safari, and more.

We took the liberty of downloading the apps using iOS + Android smartphones and tablets. We then compared the app to the web browser version, which included using mobile devices using Windows and Google mobile operating systems.

Regardless of the app, web browser, operating system, or the size of the screen we used to play at BetMGM, the mobile platform passed every test we could throw at it. The game lobbies, games, and user profile areas were easy to access, fast-loading, and fully responsive.

If you are looking for a reliable online casino to play at while on the move, we have to say you can’t go wrong with BetMGM’s app or web browser version of the casino.

Payment Methods

Payments to BetMGM Casino are free and instant. You will have to bear in mind that you cannot deposit to any UK online casino account with a credit card, whether directly or via an eWallet.

• VISA
• Mastercard
• PayPal
• ApplePay
• Google Pay
• Bank Transfer

BetMGM’s T&Cs state that when you cash out, the cashier area will only display the same method used to deposit. As for limits applied to withdrawals, the minimum is £5.00, and there is no maximum withdrawal applied.

Support

As part of our BetMGM casino review tests, we read through the FAQs, T&Cs, footer links, and bonus rules before testing live chat and email support. Every aspect of this iGaming platform’s self-help resources has a player-focused design.

The idea is to make it easy to gain access to as much self-help information as possible and to make information easy to understand and navigate. We can safely say from our tests that BetMGM passed our tests with flying colours.

Live Chat: We rarely had to wait long before a customer services rep was ready to help us via the real-time chat facility. The longest queue time we recorded was a little over two minutes, but on average, we’d say about 30 seconds.

Email: To contact the email support team, you can send a message directly to support@betmgm.co.uk, or use the E-Mail Us form. We sent a couple of emails just to see what the response time would be. The first email reply took 9 hours for a response. However, in the second email test, the customer service team replied within an hour. As a result, we found the response times random, which may just be down to the questions we asked.

BetMGM Review Summary

We all know how big a brand MGM Entertainment is, and so we were expecting nothing less than perfection when it comes to the company’s UK online casino platform.

The game selection is excellent. There are thousands of online slots and over five hundred live casino and virtual table games. To add to the fun, there are hundreds of progressive jackpot slots giving you a shot at becoming an overnight millionaire.

As for the platform’s usability, whether you are playing on a desktop or mobile device, you’ll find the game lobbies and search options are user-friendly and detailed. Furthermore, it doesn’t matter which area of the casino you are trying to access, be it T&Cs, game lobbies, or your user profile. Every page loads smoothly and quickly, regardless of the size of your monitor or mobile device’s screen.

Frequently Asked Questions

How long does BetMGM Casino take to withdraw?

BetMGM’s AML team will approve withdrawals within 24 hours of your cash-out submission.

How can I contact BetMGM Casino?

You have the option to use the platform’s email address or mail support form. Alternatively, you can speak with someone in real time via the 24/7 live chat facility.

Is BetMGM safe?

BetMGM operator falls under the purview of MGM Resorts International on the New York Stock Exchange. This is a wealthy company! Also, the casino and sports book falls under the UKGC licensing framework, which is well-known for making sure players are treated fairly by all online gambling platforms it licenses.

How do you get free spins on BetMGM Casino?

The welcome bonus gives you 100 free spins with only 1x wagering applied to any winnings. You will receive offers via SMS or email. Plus, every day you can spin on the Golden Wheel, which may produce a free spins bonus.