Casino Joy

Last updated: 22/02/2022
Casino Joy Logo

100% Bonus up to £100 + 200 Free Spins on Starburst

  • Founded: 2018
  • Website:
  • Min Deposit: £10
  • Min Withdrawal: £10
  • Deposit Methods: Debit cards, PayPal, Apple Pay, Neteller, Boku, Paysafecard, Skrill, ecoPayz, Trustly, MuchBetter, MiFinity, Jeton, Neosurf, eZeeWallet
  • Withdrawal Methods: Debit cards, PayPal, Apple Pay, Bank transfer, Neteller, Skrill, ecoPayz, MuchBetter, Neosurf, eZeeWallet
  • Wagering Requirements: 40x
  • UKGC Licence: 45235
  • Support: Email, Phone & Live Chat
  • Sister Sites: Genesis Casino, Casino Planet, Casino Gods, Casino Lab
18+ Full T&Cs apply. New UK players Only. £10 min deposit. £5 max bet using bonus. 40x wagering applies. Bonus valid for 14 days. 20 Spins will be credited instantly upon qualifying deposit + then 20 per day for 9 days on Starburst. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Ewallets excluded.

Casino Joy is one of the many online casinos from Genesis Global Limited. This company also runs its sister sites Casino Lab and Casino Planet.

It holds licenses from the UK Gambling Commission and the Malta Gaming Authority. This means that you can be sure that you are playing at a safe casino site.

The casino attempts to give a unique gaming experience as it has a vibrant design that is still simple to navigate and search. Keep reading our complete Casino Joy review as we look at some of the casino’s key features.

Welcome Bonus

Casino Joy understands what every new player wants, which is why it offers a large welcome bonus. The welcome offer is as follows:

  • 100% Bonus up to £100 + 200 Free Spins on Starburst

The minimum deposit is set at £10 and obviously, the most you can get is £100. You can deposit more, but you won’t receive greater than £100 in bonuses. The bonus money is valid for 14 days after hitting your account so make sure you use it within this time.

As you’ve seen the free spins come on NetEnt’s most popular slot Starburst. You will get 20 upon depositing and then receive 20 per day for the following 9 days. They have 72 hours expiry time so make sure you use each set after they’re added.

The bonus amount has its wagering requirements set at 40x. This is both for the 100% deposit bonus and the free spins winnings. Also, there’s a bonus conversion limit on the free spins set at £100.

Free Spins

Although Casino Joy offers free spins with the deposit bonus, it doesn’t give new players any no deposit free spins.

As mentioned, adding only £10 will get you 200 Starburst free spins over 10 days. The two limitations are that they’re only available on Starburst. Plus, the maximum amount you can win from this bonus is £100. That’s after you’ve met the 40x wagering requirements.


If you enjoy slot games, you should check out Casino Joy’s slot gaming section. They offer titles from the top game providers in the industry, including:

  • Microgaming
  • Skywind
  • Gamomat
  • Play’n Go
  • Yggdrasil
  • Quickspin
  • iSoftBet
  • NetEnt
  • Big Time Gaming

The assortment of slots includes progressive jackpot games as well as daily jackpots.

When browsing the slot section you’ll see that it is broken into the following sections:

  • Video Slots
  • Jackpots
  • Classic Slots
  • Megaways Slots
  • Must Fall Jackpots

This makes it easy to find the type of online slot that you want to play. Alternately, you can use the search bar to look for a specific slot title.

If you want to search by game provider instead, then you have the option to do this. There are 14 different providers available to browse through.

One we couldn’t find though was Slingo Originals. So, if you want to play these games check out our list of Slingo sites here.

Live Casino

As with most UK casino sites, Casino Joy also offers live casino games. These come from the giant provider Evolution Gaming. The live game tables are streamed directly to your computer or mobile phone in HQ quality.

The dealers even add to the excitement of the live dealer gaming sessions. While wagering, players can also interact with one another and the dealer via the chatbox.

The live dealer gaming section is divided into the following sections:

  • Roulette
  • Blackjack
  • Baccarat
  • Other Games

There are many different variants of each game in the first three categories. In the ‘Other Games’ section, you can find game show style games like the popular Crazy Time.

Casino Joy on Mobile

Casino Joy makes a great mobile casino site as it resizes to fit tablet and phone devices. This means you can play from wherever as long as you have an internet connection.

There isn’t a Casino Joy app for Apple, Android, or any other device types. So, what you have to do is go to in any browser to get to the mobile version of the site.

All the games that we mentioned above will work on your phone in portrait and landscape mode. You can register, deposit, claim the bonus and then start spinning.

Payment Methods

Casino Joy believes in offering as many payment methods as possible. This you can see by the lengthy list below:

  • Debit cards (Visa, Mastercard, Maestro)
  • PayPal
  • Apple Pay
  • Bank transfer
  • Neteller
  • Boku
  • Paysafecard
  • Skrill
  • ecoPayz
  • Trustly
  • MuchBetter
  • MiFinity
  • Jeton
  • Neosurf
  • eZeeWallet

The casino does not charge any fees for deposits, but it does for withdrawals (2%). The minimum deposit and withdrawal for each amount is set at £10. Then, the maximum is set at £5,000 for most of them, except Boku, ecoPayz, and Paysafecard.

With such a large range of options, you shouldn’t have issues finding one to suit you.

Do make sure that you verify your account before making your first withdrawal to avoid any delays. Withdrawals can take anywhere from 3 to 7 business days, whilst e-wallets are quicker than this.

24/7 Customer Support

Casino Joy excels in the customer support department with help on hand 24/7. There are a few different ways to get in contact too which are as follows:

  • Email – contact form on the website
  • Phone – 0800 1700 602 (toll-free)
  • Live chat

Using the live chat option is the easiest as you can begin speaking to a support agent in no time. That said, calling the toll-free number is also straightforward. If you email instead then you can expect a reply within 48 hours.

There’s also a FAQ section that is concisely written covering important areas.

Casino Joy Review Summary

Casino Joy is one of the best new casino sites to launch in recent years. It’s got a great selection of online slots as well as live table games.

The welcome bonus is also attractive offering players a chance of up to a £100 bonus and 200 spins. The wagering is standard for the industry set at 40x. The only downside is the max bonus conversion on the free spins.

It’s also refreshing to see a UK casino that has more than 10 payment methods available! You won’t have issues making deposits or withdrawals at Casino Joy.

With 24/7 customer support as well, the only thing we can pick on is that there isn’t a mobile app. Still, the website works perfectly via any mobile browser.

Pros / Cons
  • Welcome bonus & free spins
  • Hundreds of casino games
  • Many payment methods
  • 24/7 customer support
  • Withdrawal fees

Play at Casino JoyPlay at Casino Joy


Not convinced by Casino Joy? See one of our many other UK casino reviews.

Casino Joy FAQs

How long does Casino Joy take to withdraw?

At Casino Joy, the payment system used will have an impact on the transaction time. This will take 1-3 business days for debit and credit cards. It will take 3-5 business days for bank transfers. If the player used an e-wallet, then the money will be back in the account immediately.

How can I contact Casino Joy?

Casino Joy has three ways to contact them at all hours of the day. These are:

  • Live chat

  • Email - contact form or

  • Phone - 0800 1700 602 (toll-free)
  • Is Casino Joy safe?

    When it comes to online casinos, the first thing that springs to mind is safety. Casino Joy uses PCI-compliant payment systems and SSL encryption to protect user data. Third-party access to information is prevented via encryption technology too.

    Also, the site is regulated under the strictest gambling authorities. These are the UK Gambling Commission and Malta Gaming Authority. Therefore, the casino is safe to play at.

    How do you get free spins on Casino Joy?

    To get free spins at Casino Joy, all you have to do is make your first deposit of at least £10. That will trigger the welcome bonus which contains 200 free spins on Starburst. These come each day for nine days, 20 per day.

    After this, there are regular free spins promotions on the site to keep an eye out for.

    Casino Joy Logo

    100% Bonus up to £100 + 200 Free Spins on Starburst

    18+ Full T&Cs apply. New UK players Only. £10 min deposit. £5 max bet using bonus. 40x wagering applies. Bonus valid for 14 days. 20 Spins will be credited instantly upon qualifying deposit + then 20 per day for 9 days on Starburst. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Ewallets excluded.