Jackpot Village Review
20 No Deposit Spins + 200 Bonus Spins on Book of Dead
- Founded: 2019
- Website URL: https://www.jackpotvillage.com
- Minimum deposit: £10
- Minimum withdrawal: £20
- Deposit methods: VISA, Mastercard, PaysafeCard, Interac, Neteller, Skrill
- Withdrawal methods: VISA, Mastercard, Neteller, Skrill, Bank Transfer
- Wagering requirements: 40x
- Licence: 52894
- Support: Email & Live Chat
- Sister sites: Casimba Casino, Grand Ivy Casino, Dream Vegas, Temple Nile
Jackpot Village is one of the new online casinos from the team at White Hat Gaming. It launched in 2019 and operates on the same platform as their other brands Dream Vegas, and Casimba.
This means that Jackpot Village is licensed by the UK Gambling Commission. In a packed market can this new casino shine in the crowd? Keep reading our Jackpot Village review to find out.
Jackpot Village starts its welcome bonus with 20 no deposit bonus spins on 20 no deposit spins on Fortunium.
Unlike its sister sites, the welcome deposit bonus doesn’t have a match bonus. Instead, upon making your first deposit you’ll receive more bonus spins.
- 200 Bonus Spins on Book of Dead
As always, some conditions need to be met with bonuses. The minimum deposit is £20, and there are wagering requirements of 40x the bonus money won from the spins. The free spins are valid for 72 hours before expiring. Though, the bonus money is available for 30 days.
These wagering requirements must be met before you can withdraw funds. Also, the max bet is £5 when using bonus money.
Jackpot Village prides itself on the range of online slots it has. The site hosts games from more than 70 game providers, including the following:
- Play’n GO
- Red Tiger
- Blueprint Gaming
Finding which game to play is easy as you can search by many category types. These are the categories provided:
- New games
- Popular games
- Jackpot slots
Having these categories makes it a breeze to search through the over 1,000 slot machines.
It’s hard to say anything bad about the slot offering for this new slot site. The only thing is that there aren’t many Slingo games, 6 in total. Jackpot Village’s sister site, Grand Ivy, has more, as well as many other Slingo sites.
While Jackpot Village is primarily a slot site, it also has an impressive live casino section. You can enjoy the excitement of the casino floor from the comfort of your living room at this new casino.
All the live casino games at Jackpot Village come from Evolution Gaming. This means that you can play a wide range of games, including roulette, blackjack, and baccarat. There are also some poker games against the dealer and game-show-style games. They seem to have many game show games when compared to the other variants.
Jackpot Village on Mobile
Jackpot Village doesn’t have a dedicated mobile app for iOS and Android devices. But, that’s not an issue. You can still enjoy playing at this casino via your mobile browser. Go to jackpotvillage.com where you can register, deposit, and start spinning the reels.
The website’s responsive design enables you to play from any device as it adjusts to fit your screen. It’s also easy on the eye due to the simple black, white, and gold design. You’re even able to get in touch with customer support via your mobile, more on that next.
24/7 Customer Support
Jackpot Village has excellent support service. Like all other White Hat Gaming casinos, this one too offers 24/7 customer support. So, you can be sure to have any issues resolved in a short time. You can get in touch via the following options:
- Live chat
The one thing letting down this service is the lack of a FAQ section. Most online casinos offer answers to generic questions, but Jackpot Village doesn’t yet. Still, the response time was good, and the staff was friendly.
Jackpot Village is a great new casino site. We’re already well-versed when it comes to their other casinos, so we didn’t expect anything less. You can find an excellent range of slot games, an attractive welcome bonus, and 24/7 customer support. There’s not much else to ask for in a slot site. That’s why it’s one of the better online casinos around in 2021.
If there is one criticism to be made, it’s that there is little to distinguish it from other White Hat Gaming brands. This and the lack of a FAQ section for players.
Pros / Cons
- Attractive welcome bonus
- 24/7 customer support via email and live chat
- Huge range of games from respected developers
- Range of live casino games
- Very similar to other White Hat Gaming sites
- No FAQ section
Not convinced by Jackpot Village? Check out our other online casino reviews.
Does Jackpot Village offer support to people who wish to stop gambling?
Jackpot Village has a detailed Responsible Gambling policy. They offer a range of options designed to ensure players can take steps to limit their accounts if they need to. You can set limits on deposit amounts, or give yourself a ‘time-out’ from one day to six weeks. Or, if you need a longer period away, you can self-exclude for between six months and five years.
I would like to make a complaint – how can I do so?
The site provides full information on its complaints and disputes procedure. There’s a step-by-step explanation of how to raise an issue. To start the process contact customer support via e-mail or live chat. Then, this complaint can be escalated via a Team Leader or the Complaints Team if necessary. Jackpot Village aims to resolve serious disputes within eight weeks.
How can I withdraw funds?
Jackpot Village has many withdrawal methods, including debit cards, e-wallets, and bank transfers. It also aims to process withdrawals within 24 hours. To check the status of your withdrawal goes to your account details. There you can see where your withdrawal is in the transaction process.