100% up to £200 + 11 Free Spins on Starburst
- Founded: 2011
- Website URL: https://www.videoslots.com
- Minimum deposit: £10
- Minimum withdrawal: £10
- Deposit methods: Visa/Mastercard, Apple Pay, Neteller, Skrill, PayPal, Paysafecard
- Withdrawal methods: Apple Pay, PayPal, Rapid transfer, Neteller, Skrill
- Wagering requirements: 35x
- Licence: 39380
- Support: Email, live chat + callback service
Videoslots.com has become one of the most popular online casinos around. This is due to offering a huge selection of slot games from over 100 suppliers.
The Videoslots casino launched in 2011 and is the creation of industry experts. Videoslots holds licenses in a few jurisdictions including Sweden, Malta, and the UK. Although Videoslots launched in 2011 they didn’t gain a UK licence until 2014. Now, they’re one of the go-to slot sites due to the number of games available.
As the brand has a lot of hype around it, we decided to take a look for ourselves. Keep reading our Videoslots review to learn more about the casino.
Videoslots welcome bonus is one of the most generous available right now in the UK. It’s also a simple offer that is great for new players.
The welcome bonus is split into two offers. Although they don’t offer a no deposit bonus, you will get free spins on your first deposit. Here is what you’ll receive upon making your first deposit:
- 11 free spins on Starburst (no wagering)
- 100 bonus up to £200
11 free spins is a random number, still, it’s one more than 10, which is nice. We also love that they’re no wagering free spins. Meaning, whatever you win from these is real cash. The only catch is that you must make your first deposit within 24 hours of registering to get these spins. You also have 7 days to use them, but that’s long enough.
Now looking at the 100% deposit bonus in which you can get up to £200 in bonus money. There is a minimum deposit of £10, with the bonus paid in 10% increments to your account balance.
Videoslots wagering requirements for this bonus are pretty standard at 35x. The wagering amount is applied to the amount of your first deposit, not the bonus amount. You also have 60 days before the bonus money expires, longer than most online casinos.
Other conditions are that you can only bet 50% of the bonus amount or £20, whichever is lower. If you try to bet more per spin, you will be notified, and if you proceed the bonus will be cancelled.
As well as the 11 free spins in the welcome offer, you can get regular free spins across the Videoslots site.
Videoslots offers one main promotion for all players called ‘Clash of Spins’. This mini-game gives you a point for every 20p you wager on your favourite slot machines. These points then enable you to compete in ‘Spin Clashes’ for the chance to win up to 500 free spins each week.
Once you’ve registered, you’ll also be notified whenever they run free spins promotions. Make sure to accept email marketing options if you want these offers.
Videoslots has one of the most impressive number of games of all UK casinos. At the time of writing, the site boasts over 4000 games. Some of the slot developers that you can find at Videoslots are:
- Red Tiger
- Blueprint Gaming
- Play’n Go
- Big Time Gaming
With so many slots to choose from, a badly designed site could make it difficult to find the ones you like. Luckily, the slots section provides a range of useful filter options.
You can search alphabetically, by game provider, or by specific features offered. Also, you can view the most popular games site-wide or the games you play most often with the click of a button.
One supplier that they don’t list on their large list of game suppliers is Slingo Originals. That might be because they just signed a deal early in 2021 for these games. So, Videoslots is one of the best new Slingo sites now in the UK.
Videoslots Live Casino
You’d expect a casino named Videoslots to be lacking when it comes to live casino games. That isn’t the case though. It’s not easy to recreate the atmosphere of a casino online, but Videoslots have partnered with the best to do this.
You can find live dealer games from Evolution Gaming and Pragmatic Play. Evolution is the market leader in this area, and they supply the majority of the games. You can enjoy many game types including poker, blackjack, roulette, and baccarat. As well as the popular game show styles games.
In total there are over 200 live games on offer, many of these are for different stakes sizes though. Still, that’s a huge amount for an online casino that focuses on slots.
All live tables are streamed via HD cameras, allowing you a high-quality view of the table. Depending on the table, you can change the angle for your preferred view. Videoslots’ live casino is perfect for enjoying the buzz of the casino floor from your own home.
Videoslots on Mobile
As with a lot of online casinos, Videoslots does not provide a native mobile app. That doesn’t mean that it’s not a good mobile casino though. The website is optimised for a variety of devices, ensuring that access is simple and smooth.
To play casino games on mobile you need to open your phone’s browser and go to videoslots.com. The website is easy to use, so it could be argued that the lack of a native app is a plus point. But, it doesn’t feel as quick as some other mobile casino sites.
You’re able to get in touch with their customer support team via your mobile too. More on this in the section.
24/7 Customer Support
Having been around since 2011, Videoslots offers a range of contact methods. You can get in touch 24/7, 7 days a week by using the following methods:
- Email – email@example.com
- Callback service
- Live chat
You can’t call Videoslots, but you can request a callback. By leaving your name and phone number they’ll get back to you when they can. This is better than being stuck in a queue waiting to be connected.
They also offer players a comprehensive FAQ section. This covers everything from technical issues to complaint resolution. It’s best to go here first before getting in contact with them.
Videoslots is a casino that gives players a simple place to play popular casino games. The site’s attractive layout and a large selection of games are two reasons we like it. Then, there’s the fact they still offer a huge number of live casino games.
On top of this, the welcome bonus is generous and easy to understand for all players. There aren’t many casinos with no wagering requirements on free spins, so that’s also a nice plus.
Some may not like that there is no mobile app, but the mobile site is still optimised. Videoslots.com is also regulated by the UK Gambling Commission, making it a safe casino.
Not interested in Videoslots casino? Take a look at our other online casino reviews.
Pros / Cons
- Generous welcome bonus
- Over 4,000 games available to play
- Excellent 24/7 customer support
- No mobile app
I have a complaint – how can I contact a member of staff?
Videoslots has excellent customer support that can help with any complaints you have. To submit a complaint, you can use the 24/7 live chat feature or send an email to firstname.lastname@example.org. There’s also a free callback service if you prefer speaking on the phone.
How can I set limits on my account?
If you want to take a break or set limits on the amount you can gamble, visit the Responsible Gambling section of your profile. Here, you can set limits on your deposits, wagers, and losses. As well as blocking your account for a duration of your choosing.
Can I use Videoslots on my mobile?
The site is optimised for mobile, although the mobile version of the site does feature fewer games. There are around 1,200 games available on mobile compared to over 4000 on desktop. Still, all of the most popular games can be played on mobile, it’s older ones that can’t.